Delivery

If you have any queries regarding delivery please ring our helpful sales team on 01243 811 844


Last Order Dates For UK Mainland Christmas Delivery

To ensure your orders arrive in time for Christmas, please be aware of the last order dates available for UK Mainland Delivery as shown below:

Standard Delivery – Wednesday 20th December 2017

Please Note – Standard Delivery is still available for orders after this date, however it cannot be guaranteed for delivery before Christmas.

Next Day Delivery – Thursday 21st December 2017

Please Note – To ensure delivery for Christmas orders must be placed before 1:30PM on Thursday 21st December 2017.

For all other delivery locations, please contact us on 01243 811 844 for further information.


Last Order Dates For Overseas Christmas Delivery

Orders must be placed by 2pm (GMT)

Date Destination
Friday 1st December Africa, Middle East
Wednesday 6th December Asia, Cyprus, Far East, Eastern Europe
Thursday 7th December Caribbean, Central & South America
Friday 8th December Australia, Greece, New Zealand
Wednesday 13th December Czech Republic, Germany, Italy, Poland
Thursday 14th December Canada, Finland, Sweden, USA
Friday 15th December Austria, Belgium, Denmark, France, Iceland, Luxemburg, Portugal, Netherlands, Norway, Slovakia, Spain, Switzerland

Postal Prices

England, Wales, N. Ireland, Scottish Lowlands

Small Item Delivery UK only with an order value under £5 £2.99
Standard Tracked 48 hour secure and tracked (UK only) £4.99
Interlink “Predict” Tracked- One Working Day Delivery 2 day delivery UK with orders weighing less than 10kg and less than 61cm long £9.99
Saturday Orders by 2pm on Friday (UK Mainland) only £20.00

Scottish Highlands and Islands, Isle of Man, Channel Islands

Standard (weighing under 3 kilos) This may take 3-5 days £4.99
Tracked Fast Delivery 2 day delivery £9.99

Standard Tracked Service

All orders received before 2pm on this service will be dispatched on the same day to arrive within 2 working days. Orders received on Friday afternoon will not be dispatched until Monday. This service is available to the whole of the UK however the delivery times may be longer for more rural and island destinations. NB If we find that one of your items is not in stock we will be in touch to tell you by email or telephone so please leave us your details for order related queries.

Next Working Day Delivery (UK Mainland) – Interlink

We are now using the “Predict” courier service by Interlink. You will receive an email from the courier on the morning of delivery which will give provide your tracking details, including a 1 hour delivery window, the location of the driver on a map and what number slot your delivery is, so if there’s time, you can nip out and not worry about missing him!

You can also rearrange a safe place for your parcel to be delivered by following the link in the email. Should you do this then the courier will photograph the place that he has left it.

All orders received before 2pm will be dispatched to arrive the next working day except those received on Friday morning which will be delivered on the following Monday. Orders received on a Friday afternoon will be delivered on the following Tuesday. Please note the Next Working Day service does not include deliveries on Bank Holidays.

Your order for Next Working Day service will be assigned to an order however some products in your order may take longer due to the products weight, the item being delivered from the manufacturer or the product being personalised; these may all take longer as advised by the product description.

Heavy Goods Charge

Some products due to their size or weight do incur an additional postage charge. You will see this cost in the product description of the product. There are only a few of these. As a delivery option is assigned to an order you will still be able to choose most of the delivery options available; such as Fast Tracked. This will result in the rest of the items in your order going by this service however the Heavy Goods item will most likely be delivered separately but not always.

Europe

All parcels less than 2kg will be sent by Royal Airmail; the cost and delivery time will be calculated at checkout.
All parcels over 2kg will be sent by DPD Europe; the cost and delivery time will be calculated at checkout.

Both services are tracked to your door.

Rest of World

This includes: Bulgaria, Croatia, Iceland, Norway, Tunisia, Turkey, Mexico, Russia, India, China, Hongkong, Japan, USA, South Africa, Australia etc.
All prices are calculated by volumetric weight which you will see clearly at checkout. Generally these take up to 6 days to arrive.

*Please note larger items may incur extra postage costs – for more information see individual product pages for delivery costs.