An update regarding the COVID-19 virus
We would like to update all our customers on how Fur Feather and Fin is dealing with the COVID-19 pandemic.
Following the recent Government directive, we have told the majority of our staff not to report to work until further notice.
Therefore at this time our showroom will be closed to personal callers. Our online store will be unaffected and remains open 24/7 for the time being.
A small team at our warehouse are still working to process and despatch your orders. However, to reduce further our social distancing we will be operating just two days per week. Our despatch days will be a Monday and Thursday only. So please be advised delivery times will be effected.
The health and Wellbeing of all our staff is paramount. We operate our own warehouse and have put in place strict safety measures to ensure that those staff still working, stay safe and that we can still safely deliver to you.
Our delivery companies Royal Mail and Parcelforce have all been implementing additional measures to minimise risk across their businesses to ensure they protect the service they offer us and our customers. A signature will no longer be required when delivering parcels to you.
If you know of anyone that is isolated due to Coronavirus we can also help by sending gifts directly to loved ones who you can't visit in person. Choose from huge range of country inspired gifts and presents.
We will monitor the situation carefully and of course take any advice from the Government to ensure the health and well-being of staff and customers is maintained.